Complex equipment.
Clear instructions.

Technical writing and illustration for manufacturers. I work with your engineers to turn existing manuals, drawings, and product knowledge into clear installation, operating, and service guides.

Formerly at 3M and Bosch Automotive Service Solutions. Client work includes Snap-on and BlastOne.

01 / SERVICES

Manual updates

Bring an existing manual in line with the product you ship today. Revised procedures, updated figures, and clear applicability for older versions still in the field.

Guides from source material

Turn engineering notes, drawings, photos, and interviews into a usable installation, operation, or service guide.

Product-family consistency

One structure, one terminology, and one visual standard across related models, so owners and technicians find the same information in the same place.

Also: installation guides, SOPs, spec sheets, and service bulletins.

02 / SAMPLES

03 / HOW A PROJECT WORKS

STEPSTAGEDESCRIPTION
1Initial assessmentShare a manual link or a brief description of the product and documentation needed. We establish the likely scope and available source material.
2ScopeA written scope with a fixed price, the affected pages and figures, and the number of engineering review rounds.
3DraftI write and illustrate from your drawings, photos, and engineer walkthroughs. All work is done remotely.
4ReviewYour engineer checks technical accuracy. I incorporate the agreed changes.
5DeliveryA finished PDF and the editable source files. You own both.

04 / EXPERIENCE

Portrait of Toni Grgurovic

Toni Grgurovic

I write and illustrate product manuals for manufacturers of tools, equipment, and industrial products. I work directly with engineers to turn product knowledge into clear instructions for owners and service technicians.

I was an Advanced Digital Content Engineer at 3M and previously worked at Bosch Automotive Service Solutions. Clients include Snap-on, BlastOne, Mohab, and Sweep-All.

I work directly with engineers and subject matter experts, keep review cycles short, and maintain strict version control across documents with multiple reviewers.

I hold an M.S. in Scientific and Technical Communication from the University of Minnesota.

Top Rated Plus on Upwork · Top 3% of talent

05 / BUILT FOR EASIER UPDATES

Built for easier updates

Consistent templates, terminology, and document structure make future revisions easier to manage. For product families, the scope can include reusable content and a defined process for keeping shared information consistent across models.

You receive the finished PDF and editable source files in the agreed authoring format, so your team or another writer can maintain the documentation.

06 / CONTACT

Start with what you have.

Send a link to your current manual, a brief description of the product, or a few notes about the documentation you need. I’ll review what you share and suggest a practical next step.

[EMAIL]