Manual updates
Bring an existing manual in line with the product you ship today. Revised procedures, updated figures, and clear applicability for older versions still in the field.
Technical writing and illustration for manufacturers. I work with your engineers to turn existing manuals, drawings, and product knowledge into clear installation, operating, and service guides.
Formerly at 3M and Bosch Automotive Service Solutions. Client work includes Snap-on and BlastOne.
Bring an existing manual in line with the product you ship today. Revised procedures, updated figures, and clear applicability for older versions still in the field.
Turn engineering notes, drawings, photos, and interviews into a usable installation, operation, or service guide.
One structure, one terminology, and one visual standard across related models, so owners and technicians find the same information in the same place.
Also: installation guides, SOPs, spec sheets, and service bulletins.

Created a new operation and parts manual covering two commercial power rake models, with model-specific guidance, illustrated procedures, maintenance instructions, and parts information.
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Developed an operation and maintenance manual from a PowerPoint deck of technical specifications, notes, and images.
Sample includes a pending document number.
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Revised an existing installation, operation, and maintenance manual, updating content and reorganizing information for equipment users and service technicians.
View PDF| STEP | STAGE | DESCRIPTION |
|---|---|---|
| 1 | Initial assessment | Share a manual link or a brief description of the product and documentation needed. We establish the likely scope and available source material. |
| 2 | Scope | A written scope with a fixed price, the affected pages and figures, and the number of engineering review rounds. |
| 3 | Draft | I write and illustrate from your drawings, photos, and engineer walkthroughs. All work is done remotely. |
| 4 | Review | Your engineer checks technical accuracy. I incorporate the agreed changes. |
| 5 | Delivery | A finished PDF and the editable source files. You own both. |

I write and illustrate product manuals for manufacturers of tools, equipment, and industrial products. I work directly with engineers to turn product knowledge into clear instructions for owners and service technicians.
I was an Advanced Digital Content Engineer at 3M and previously worked at Bosch Automotive Service Solutions. Clients include Snap-on, BlastOne, Mohab, and Sweep-All.
I work directly with engineers and subject matter experts, keep review cycles short, and maintain strict version control across documents with multiple reviewers.
I hold an M.S. in Scientific and Technical Communication from the University of Minnesota.
Top Rated Plus on Upwork · Top 3% of talent
Consistent templates, terminology, and document structure make future revisions easier to manage. For product families, the scope can include reusable content and a defined process for keeping shared information consistent across models.
You receive the finished PDF and editable source files in the agreed authoring format, so your team or another writer can maintain the documentation.
Send a link to your current manual, a brief description of the product, or a few notes about the documentation you need. I’ll review what you share and suggest a practical next step.
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